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Articles on AI for small and midsize businesses. Find ideas for your next project and ways to put your company’s knowledge to work.
6 articles
Investment and project decisions
A pilot succeeds when the workflow improves under realistic conditions. A scorecard keeps quality, reviewer effort and actual use visible alongside speed and cost. Agree on definitions and acceptance thresholds…
Company knowledge and RAG
An assistant must enforce information permissions before sending evidence to the model. Restricting the final wording is insufficient. A role-and-source matrix, synthetic test accounts and checks after access changes help…
Company knowledge and RAG
An internal assistant should help employees find a supported answer and inspect its source. Start with a narrow set of approved manuals, define who can read them and test questions…
Strategy and use-case discovery
Readiness is the ability to run and support a useful test with the people and information you actually have. This assessment shows missing conditions, assigns preparation work and avoids mistaking…
Strategy and use-case discovery
An impact-effort matrix becomes useful when the team can explain its scores and identify conditions that block a project. This worked example adds evidence, data readiness and review requirements so…
Strategy and use-case discovery
A useful AI opportunity starts with a recurring business task, reliable information and someone responsible for the result. These fifteen examples show what to prepare, what people should review and…